- As a mental health therapist, I provide counselling and therapy services to support emotional and psychological well-being.
- Therapy is not a substitute for medical treatment, and I do not prescribe medication.
- All client information and session details are confidential, except in cases where disclosure is required by law (e.g., risk of harm to self or others, child abuse, or court orders).
- Written consent is required for the release of information to third parties.
- Clients are expected to be honest, engaged, and respectful during sessions
- Therapy is a collaborative process, and progress depends on active participation.
- Sessions last approximately 60 minutes and occur at agreed-upon intervals
- Any changes to session schedules must be communicated in advance.
- Either party may terminate therapy at any time. However, a closing session is recommended to ensure a smooth transition.
- I reserve the right to terminate services if there is non-compliance with policies or ethical concerns.
- Payment is due at the time of the session unless otherwise agreed.
- Cancellations must be made at least 12 hours in advance.
- Late cancellations (less than 4 hours prior) or missed appointments may incur a full session fee.
- Exceptions may be made for emergencies at my discretion.
- Payments for completed sessions are non-refundable.
- Prepaid sessions can be refunded if cancelled with adequate notice.
- Personal information collected includes name, contact details, and relevant medical/psychological history.
- This information is used solely for therapy purposes and will not be shared without consent.
- Client records are stored securely in compliance with data protection laws.
- Digital records are encrypted, and physical files are kept in a locked cabinet.
- Information is only shared with third parties when required by law or with the client’s written permission.
- If collaborating with other healthcare professionals, consent will be obtained before sharing details.
- Clients have the right to access their records upon request.
- Clients may request corrections or deletions of inaccurate information, subject to legal and ethical limitations.
